REMOTE DESKTOP ASSISTANT
Horizontech Computer Specialists
Many computer issues are caused by windows virus, spyware, suspect e-mails and user error. It can now be fixed remotely by an experienced computer technician. Rather than you bring your computer to store or ask someone come to your house, you can now call a reputable Horizontech technician to fix it for you by remote login into your computer.
Whether it is your desktop or laptop, imac or ibook. If you can connect it to the internet we can solve most problems remotely. No need to visit us, no waiting for an appointment or a callout. Completely secure. Download TeamViewer below and give us a call.
We charge $44 to cover the first 30 minutes, thereafter we charge $33 per half hour.
Most issues are resolved in under 90 minutes.
Download the TeamViewer App and call Horizontech Computer Specialists now on
(03) 9555 6684
Certainly you are welcome to call us and we will do our best to advise if we believe it is an issue we can fix remotely. But we can only estimate as without first logging in we cannot be positive about the issue or how we will resolve it.
We will not charge you for any additional time and the initial $44 is applied as a credit. Horizontech Computer Specialists can apply this towards a Workshop Service, Onsite Service and by arrangement a hardware upgrade.
28.8 Kbps or greater internet connection. Windows XP or newer Internet Explorer, Mozilla Firefox 1.0 or later or Safari 1.3 or later. Team Viewer available here for download
Yes, system is secured using team veiwer. A technician can only access the customers PC when they provide the password generated by team veiwer.